Privacy Policy
Privacy Policy – YourPillow
Your privacy is important to us. This Privacy Policy outlines how YourPillow collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.
1. Information We Collect
When you browse our site or place an order, we may collect the following personal information:
- Full name
- Contact details (email address, phone number)
- Shipping and billing addresses
- Payment information (processed securely by third-party gateways)
- Purchase history
- IP address and device/browser data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and respond to queries
- Improve our website and customer experience
- Send marketing or promotional emails (only with your consent)
- Comply with legal and tax obligations
We will never sell or rent your personal information to third parties.
3. Cookies & Tracking
Our site uses cookies to:
- Enhance user experience
- Remember your cart and preferences
- Analyse traffic and usage patterns
You may disable cookies in your browser settings, but this may affect certain functionalities on the site.
4. Data Storage & Security
We store your data on secure servers and take reasonable precautions to protect it from loss, misuse, unauthorized access, or disclosure.
Payment information is encrypted and processed securely through trusted third-party providers. We do not store your full credit card details.
5. Sharing of Information
We only share your personal information with third parties where necessary, including:
- Payment gateways (for order processing)
- Courier and delivery services (to deliver your order)
- Legal authorities (only if required by law)
6. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Correct or update your information
- Object to processing or withdraw consent
- Request deletion of your data (where legally permitted)
To exercise your rights, email us at : info@yourpillow.co.za
7. Marketing Communications
If you’ve subscribed to our newsletter or opted in at checkout, we may send you occasional emails. You can unsubscribe at any time by clicking the link in the footer of any email or by contacting us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.
Last updated: 2 July 2025
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@yourpillow.co.za
Website: www.yourpillow.co.za
Let me know if you’d like all of these pages exported in Word, HTML, or formatted for a specific WordPress plugin like WP Legal Pages.